SIT50422 DIPLOMA OF HOSPITALITY MANAGEMENT

(1) Successful completion of Australian Year 12 or the Australian/overseas equivalent is mandatory.

Note: As part of the enrolment process students are required to complete a Language, Literacy, and Numeracy (LLN) test to ensure that the student has the ability to complete the course.

The program comprises of the following 28 units of competency:

Core Units

• SITXGLC002 – Identify and manage legal risks and comply with law
• SITXMGT004 – Monitor work operations
• SITXMGT005 – Establish and conduct business relationships
• SITXWHS007 – Implement and monitor work health and safety practices
• SITXHRM008 – Roster staff
• SITXHRM009 – Lead and manage people
• SITXFIN009 – Manage finances within a budget
• SITXFIN010 – Prepare and monitor budgets
• SITXCOM010 – Manage conflict
• SITXCCS015 – Enhance customer service experience
• SITXCCS016 – Develop and manage quality customer service practices

Elective Units

• SITXCRI003 – Respond to a customer in crisis
• SITXFSA005 – Use hygienic practices for food safety
• SITXFSA006 – Participate in safe food handling practices
• SITXINV006* – Receive, store and maintain stock
• SITHIND006 – Source and use information on the hospitality industry
• SITHIND008 – Work effectively in hospitality service
• SITXFSA008 – Develop and implement a food safety program*
• SITXHRM010 – Recruit, select and induct staff
• SITXCCS010 – Provide visitor information
• SITHKOP011* – Plan and implement service of buffets
• HLTAID011 – Provide First Aid #
• SITHKOP014 – Plan catering for events or functions
• SITXMPRO014 – Develop and implement marketing strategies
• SITXCCS019 – Prepare quotations
• SITHFAB024* – Prepare and serve non-alcoholic beverages
• SITHFAB036 – Provide advice on food
• BSBCMM411 – Make presentation

*Asterisk includes one or more prerequisite units of competency
#MIA doesn’t offer HLTAID011 training internally. Students can complete it with other RTOs, apply for credit transfer with a valid certificate, and submit their first aid certificate before starting work placement. However, students are responsible for covering the costs associated with this Unit of Competency.

On successful completion of the program, learners will be awarded with
SIT50422 Diploma of Hospitality Management.

• 20 hours Face-to-Face delivery per week

Supervised Activities (Face-to-face, classroom)

The delivery is classroom-based with students completing in-class activities, presentations, discussion, and assessment tasks which include:

• practice exercises that reinforce the required practical skills.
• learning activities in the training environment in small groups and pairs.
• using textbooks, reference material and handouts to support learning.
• independent reading, preparation, and learning exercises.
• assessment tasks.

Learning styles are catered to by using whiteboard illustrations, multimedia presentations, oral instructions with handouts and interactive learning through role plays, case studies and supervising the practical implementation of skills.

Delivery had been timetabled to ensure students develop theoretical skills and knowledge and demonstrate practical skills in a class situation before commencing project assessment tasks.

The institute’s assessment methods include:

• Written assignments,
• Written and Oral questioning,
• Observation,
• Work-based projects.
• RPL

An application can be made for Recognition of Prior Learning (RPL) when the student believes that they have already attained the necessary skills and competencies elsewhere (work, other study etc.) or have an equivalent qualification or part of a qualification. MIA recognises the AQF qualifications and Statements of Attainment issued by any other RTOs and grants credit for these towards an award where applicable.

The application for RPL and/or Credit Transfer should be lodged prior to or immediately after the enrolment.

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The following academic and employment pathways are available to students who complete this qualification:

• Students can enrol in Australian Universities to continue and pursue this career path. They can apply their knowledge and skills gained whilst in Australia to make a difference in their home country or seek to live and work anywhere in the world. In addition, international students who work in the hospitality industry can formalise their work experience with a recognised Australian training certification, so they can tap into the jobs that are available in the industry.
• Job opportunities for international students for professional roles such as Hospitality Manager, Motel Manager, Sous Chef, Chef Patissier, Restaurant Manager.

In summary, the completion of this qualification can allow students to work in hospitality industry job roles for a diversity of employers across the industry in fields such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Note:
(i) The institute does NOT guarantee a successful education assessment outcome for the student or intending student.
(ii) The institute does NOT guarantee a successful employment outcome for the student or intending student.
(iii) The institute does NOT guarantee a migration outcome from undertaking any course offered by the registered provider.

Food handling Student will need to be able to handle and cook dairy products and non-vegetarian food items including beef and pork.