BSB30120 CERTIFICATE III IN BUSINESS (ADMINISTRATION)
(Domestic student)

BSB30120 CERTIFICATE III IN BUSINESS (ADMINISTRATION)
(Domestic student)

Location
Level 6, 119 Charlotte St Brisbane QLD 4000

Course Duration
Full-time:
52 weeks
About this course
Course Description
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work perfor-mance.Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discre-tion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Entry Requirements
(1) Successful completion of Australian Year 10 or the Australian/overseas equivalent is mandatory.
Note: As part of the enrolment process students are required to complete a Language, Literacy, and Numeracy (LLN) test to ensure that the student has the ability to complete the course.
Course Structure
The program comprises of the following 13 units of competency:
Core Units
- BSBPEF201 – Support personal wellbeing in the workplace
- BSBSUS211 – Participate in sustainable work practices
- BSBXCM301 – Engage in workplace communication
- BSBTWK301 – Use inclusive work practices
- BSBCRT311 – Apply critical thinking skills in a team environment
- BSBWHS311 – Assist with maintaining workplace safety
Elective Units
- BSBTEC201 – Use business software applications
- BSBINS202 – Handle receipt and dispatch of information
- BSBTEC202 – Use digital technologies to communicate in a work environment
- BSBPEF301 – Organise personal work priorities
- BSBOPS301 – Maintain business resources
- BSBPUR301 – Purchase goods and services
- BSBOPS303 – Organise schedules
On successful completion of the program, learners will be awarded with BSB30120 Certificate III in Business (Administration).
Mode of Delivery
- 20 hours face to face delivery Per Week
Supervised Activities (Face-to-face, classroom)
The delivery is classroom-based with students completing in-class activities, presentations, discussion, and assessment tasks which include:
- practice exercises that reinforce the required practical skills.
- learning activities in the training environment in small groups and pairs.
- using textbooks, reference material and handouts to support learning.
- independent reading, preparation, and learning exercises.
- assessment tasks.
Learning styles are catered to by using whiteboard illustrations, multimedia presentations, oral instructions with handouts and interactive learning through role plays, case studies and supervising the practical implementation of skills.
Delivery had been timetabled to ensure students develop theoretical skills and knowledge and demonstrate practical skills in a class situation before commencing project assessment tasks.
Assessment methods
The institute’s assessment methods include:
- Written assignments,
- Written and Oral questioning,
- Observation,
- Work-based projects.
- RPL
Recognition
An application can be made for Recognition of Prior Learning (RPL) when the student believes that they have already attained the necessary skills and competencies elsewhere (work, other study etc.) or have an equivalent qualification or part of a qualification. MIA recognises the AQF qualifications and Statements of Attainment issued by any other RTOs and grants credit for these towards an award where applicable. The application for RPL and/or Credit Transfer should be lodged prior to or immediately after the enrolment.
Fees and Payment
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Course Outcome
The following academic and employment pathways are available to students who complete this qualification:
- Students can enrol in Australian Universities to continue and pursue this career path. They can apply their knowledge and skills gained whilst in Australia to make a difference in their home country or seek to live and work anywhere in the world. In addition, international students who work in the business, clerical, administrative or operational field can formalise their work experience with a recognised Australian training certification, so they can tap into the jobs that are available in the industry.
- Job opportunities for international students for professional roles such as Medical Receptionist, Records Clerk, Administrative Assistant, Customer Service Representative, Medical Secretary, etc.
In summary, the completion of this qualification can allow students to work in Customer Service, Local Government Administration, Ancillary Health Services, and Business Administration for a diversity of employers across business, clerical, administrative or operational related fields such as Medical Receptionist, Records Clerk, Administrative Assistant, Customer Service Representative, Medical Secretary.
Note:
(i) The institute does NOT guarantee a successful education assessment outcome for the student or intending student.
(ii) The institute does NOT guarantee a successful employment outcome for the student or intending student.
(iii) The institute does NOT guarantee a migration outcome from undertaking any course offered by the registered provider.